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    The AI Platform for Shopping Centres

    Discover how our AI Platform can transform your retail environment to deliver more personalised, engaging shopping experiences that increase shopper satisfaction and drive tenant performance.

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    Transforming the Shopping Experience with AI

    Beonic’s AI-powered platform empowers you to craft personalised shopping journeys, optimise operations, and drive revenue growth.

    • Building a Rich Customer Database

      Grow your Customer Database

      Build an industry leading first-party customer data asset that empowers both your asset strategy & marketing campaigns with deep customer insight on the profile, centre behavior and satisfaction of your visitors.

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    • Creating Personalised Shopper Experiences

      Personalised Experiences

      Elevate the retail journey by tailoring shopping experiences based on your visitor’s historical and real-time engagement with your venue. Craft experiences that rival your competitors and delight customers.

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    • Understanding Asset Performance

      Measure Asset Performance

      Access in-depth reports on asset performance to inform strategic investments, evaluate marketing activations, and support your teams to make day-to-day operational decisions.

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    • Supporting Tenants To Drive Sales

      Optimise Tenancies

      Improve your tenancy mix and support your tenants to drive increased retail sales performance with richer data on your customer profiles, venue behaviours and retail preferences

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    • Improving Operational Efficiencies

      Smarter Operations

      Streamline operations and reduce costs with AI-driven insights to inform staff rostering & optimise BMS systems leveraging historical, real-time, and predictive data.

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    Grow your Customer Database

    Build an industry leading first-party customer data asset that empowers both your asset strategy & marketing campaigns with deep customer insight on the profile, centre behavior and satisfaction of your visitors.

    database

    Personalised Experiences

    Elevate the retail journey by tailoring shopping experiences based on your visitor’s historical and real-time engagement with your venue. Craft experiences that rival your competitors and delight customers.

    personalized2

    Measure Asset Performance

    Access in-depth reports on asset performance to inform strategic investments, evaluate marketing activations, and support your teams to make day-to-day operational decisions.

    performance3

    Optimise Tenancies

    Improve your tenancy mix and support your tenants to drive increased retail sales performance with richer data on your customer profiles, venue behaviours and retail preferences

    tenant

    Smarter Operations

    Streamline operations and reduce costs with AI-driven insights to inform staff rostering & optimise BMS systems leveraging historical, real-time, and predictive data.

    efficiency2

    Beonic’s Intelligent Solutions in Action

    Transform your shopping centre into the retail destination that shoppers have been looking for. Explore how our intelligent place technology drives business success and enhances visitor satisfaction.

    Explore the Beonic Platform
    audience insights

    People Counting & Occupancy

    Accurate People Counting

    Experience the industry’s most accurate and in-depth traffic counting solution, with turn-key industry reports and benchmarking features designed in close collaboration with Beonic’s retail asset partners.

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    Parking Management

    Optimise the Parking Experience

    Enhance parking experiences through insight into the centre journey relevant to each parking location. Improve parking signage & and reduce parking congestion & customer dissatisfaction.

    Explore Feature
    customer service

    Service Channel Management

    Streamline Service Channels

    Evaluate the effectiveness of your service channels, including click & collect and guest services, to provide exceptional visitor support and optimise staffing.

    Guest WiFi

    Reliable Guest WiFi

    Delight visitors with a guest WiFi experience that looks good on any device, matches your brand identity and is easy to manage.

    Explore Feature
    benchmarking

    Performance Benchmarking

    Measure Business Performance

    Contextualize your venue’s performance against other assets in your portfolio. Evaluate your portfolio against industry benchmarks relevant to each specific asset type.

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    Workforce Planning

    Optimal Workforce Management

    Optimal Workforce Management Optimise your workforce planning to ensure the right staff are in the right places at the right times, reducing costs while enhancing visitor experiences.

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    Customer Journey Mapping

    Visualise Customer Journeys

    Visualise shopper journeys within your centers in real-time, and evaluate real-time data to optimise your venue experience and drive retail engagement.

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    Multichannel Campaign Automation

    Automate Multichannel Campaigns

    Automate marketing campaigns based on real-time and historical visitor behaviour over multiple channels. Improve conversion rates and boost sales.

    Explore Engage
    customer survey

    Customer Sentiment Analysis

    Examine Customer Trends

    Capture sentiment data, including NPS, to understand evolving customer needs and track satisfaction within your assets. Survey customers as they exit with proximity targeted emails.

    Explore Insight

    Drive Shopping Centre Performance With Beonic

    Request a demo today to discover how our intelligent solutions transform customer engagement, streamline operations, and drive shopping centre success.

    Request a Demo